Privacy Policy

Last updated: February 23, 2023

Format Swap (“us”, “we”, or “our”) operates formatswap.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Who we are

Learn more about our business by visiting our about page.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

We do not keep or maintain any data or content uploaded to the website in any of our tools.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Email Newsletters

At Format Swap, you can optionally provide your email address to stay informed through email newsletters. These newsletters include links to blog posts, product recommendations, and new site features that may interest you. You can unsubscribe at any point. Your email address will be erased from our servers.

Information Collection And Use

While using Format Swap, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address, and phone number (“Personal Information”).

We collect this information for the purpose of providing the services offered on Format Swap, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

None of our tools maintain any data uploaded whatsoever, only keeping the files for as long as necessary to complete the conversion process you have started.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.Your content is temporarily uploaded to the server to complete any conversion process for our utilities. All uploaded content is removed promptly after the process is complete.Format Swap maintains tools to automatically remove any content that our utilities may have left behind in the case of technical issues. All storage is purged and reset frequently throughout the day.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this type of information in order to increase our Site’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.

Security

The security of your Personal Information is important to us, and we take reasonable measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction.

Minors

Format Swap does not knowingly collect personally identifiable information by anyone under the age of 18. Please don’t supply data to Format Swap if you are under the age of 18.

Your Rights

You have the right to access, update, and correct inaccuracies in your Personal Information, subject to certain exceptions provided by law. You also have the right to request that we delete your Personal Information or restrict its use, subject to certain exceptions provided by law.

Changes To This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this page and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.

Need more information?

Please contact us if you need more information or have any concerns.

Email: contact@formatswap.com